Cookie Policy
This Cookie Policy sets out the principles, obligations, and procedures adopted by TrustVerify regarding the use of cookies and similar technologies on its digital platforms.
Table Of Contents
1. Purpose and Scope
1.1 This Cookie Policy sets out the principles, obligations, and procedures adopted by Magnificentech Solution Ltd trading as TrustVerify (Company No.: 16321180) regarding the use of cookies and similar technologies on its digital platforms, including the main website (trustverify.online), web application, mobile application (iOS/Android), and API platform/developer portal.
1.2 The purpose of this Policy is to provide clear, transparent information to all users—including website visitors, registered customers and clients, developers and API users, mobile app users, and employees about how cookies are used, the types of cookies deployed, the purposes for which they are set, and the choices available to users regarding cookie management and consent.
1.3 TrustVerify is a fintech and cybersecurity SaaS provider focused on fraud prevention and compliance tools. As part of its commitment to data protection and privacy, TrustVerify ensures that the use of cookies is compliant with the UK General Data Protection Regulation (UK GDPR), the Privacy and Electronic Communications Regulations (PECR), and other applicable laws and regulatory guidance.
2. Definitions
2.1 For the purposes of this Cookie Policy, the following definitions apply:
3. Types of Cookies Used
3.1 TrustVerify uses a variety of cookies and similar technologies across its digital platforms. The following categories of cookies may be deployed:
3.2 Strictly Necessary Cookies are essential for the operation of our platforms. These cookies enable core functionalities such as user authentication, secure log-in, session management, fraud prevention, and access to protected areas.
4. Profiling, Fraud Detection, and Trust Scoring
4.1 TrustVerify uses certain cookies and similar technologies to perform profiling for the purposes of fraud detection and trust score generation. This process is essential for the security and integrity of the platform and is based on TrustVerify's legitimate interests (UK GDPR Article 6(1)(f)).
4.2 The data processed may include login patterns, device identifiers, transaction history, and usage analytics. Users have the right to object to profiling and automated decision-making under GDPR Articles 21 and 22.
5. Platforms and Users Covered
5.1 This Cookie Policy applies to all digital platforms operated by Magnificentech Solution Ltd trading as TrustVerify, including the main website (trustverify.online), web application, mobile application (iOS/Android), and the API platform or developer portal.
5.2 The Policy covers all categories of users who may interact with TrustVerify's digital platforms, including:
• Registered customers and clients using the web application, SaaS portal, or mobile app.
• Developers and API users accessing the developer portal or API documentation.
• Mobile app users engaging with TrustVerify's services via iOS or Android.
• Employees and staff who access internal or restricted areas of the platforms.
6. Legal Basis for Cookie Use
6.1 The use of cookies on the digital platforms of TrustVerify is governed by applicable data protection and privacy laws, including the UK GDPR, the Data Protection Act 2018, and the Privacy and Electronic Communications Regulations (PECR).
6.2 TrustVerify processes personal data collected via cookies on the basis of legitimate interests, as permitted under Article 6(1)(f) of the UK GDPR. Legitimate interests include ensuring security and functionality of platforms, improving user experience, monitoring performance, and supporting fraud prevention.
7. Cookie Consent and User Preferences
7.1 This section sets out the principles, procedures, and user rights relating to the use of cookies on TrustVerify's digital platforms to ensure transparency, user choice, and compliance with applicable UK data protection and privacy laws.
7.2 Users are notified of cookie use via a cookie notice in the website footer, a link to the Cookie Policy in the navigation menu, and a cookie settings or preferences panel. By continuing to use TrustVerify's platforms, users provide implied consent to cookie use, except where explicit consent is required by law.
7.3 Users can manage or change their cookie preferences at any time via the cookie settings panel, except for strictly necessary cookies. Options are provided to enable or disable Performance/Analytics, Functionality, Targeting/Advertising, and Third Party Cookies.
8. Categories of Cookies and Examples
8.1 TrustVerify uses a range of cookies and similar technologies. These cookies are categorised according to their function, source, and duration.
Strictly Necessary Cookies
| Cookie Name/Type | Purpose | Third Party | Retention | Applies To |
|---|---|---|---|---|
| Session ID Cookie | User authentication, session management | No | Session | All users |
| Security Token Cookie | Prevent fraud, secure log-in | No | Session/30 days | All users |
| Trust Scoring Cookie | Calculate and display trust scores | No | Session/30 days | Registered users, API users |
| API Usage Auth Cookie | Authenticate API requests, prevent abuse | No | Session/30 days | API developers |
9. Cookie Retention Periods
9.1 TrustVerify is committed to ensuring all cookies are retained only for as long as necessary to fulfil their intended purposes, in accordance with applicable data protection laws.
9.2 The following principles apply to cookie retention:
b. Performance/Analytics Cookies are retained for a maximum of 30 days.
c. Functionality Cookies are retained for up to 30 days unless deleted sooner by the user.
d. Targeting/Advertising Cookies are retained for a maximum of 30 days.
e. Third Party Cookies are subject to the retention periods specified by the respective third parties, not exceeding 30 days.
10. Managing Cookies and User Controls
10.1 TrustVerify is committed to ensuring transparency and user control in relation to cookie use. This section sets out user rights and technical measures for managing cookies in accordance with UK GDPR, PECR, and other applicable laws.
10.2 Users may manage or change their cookie preferences for all non-essential cookie categories via the cookie settings panel. Strictly necessary cookies are required for platform operation and cannot be disabled.
11. Third-Party Cookies
11.1 Third-Party Cookies are cookies set by domains other than TrustVerify's own digital platforms. These cookies are placed by external service providers and partners to enable additional functionality, analytics, advertising, or integration with third-party services.
Third-Party Integrations
| Integration/Third Party | Purpose | Data Shared | Legal Basis | Applies To |
|---|---|---|---|---|
| Google Analytics | Usage analytics | IP address, usage data | Legitimate interests | All users |
| Sentry | Error tracking | Error logs, device info | Legitimate interests | All users |
| Facebook Pixel/Google Ads | Advertising/retargeting | Cookie ID, browsing data | Consent (where required) | All users |
| API Developer Portal | API usage monitoring | API keys, usage logs | Legitimate interests | API developers |
12. Cookie Security and Breach Procedures
12.1 TrustVerify is committed to maintaining the security and integrity of all cookies used across our digital platforms.
12.2 All cookies are subject to robust technical and organisational security measures. These include encryption of cookie data in transit and at rest, implementation of secure cookie attributes (e.g., HttpOnly, Secure, SameSite), regular review and minimisation of cookie lifespans, and access controls for any systems managing cookie settings.
13. User Rights and How to Exercise Them
13.1 Individuals whose personal data is processed through the use of cookies on TrustVerify's digital platforms are entitled to exercise a range of rights under the UK GDPR, the Data Protection Act 2018, and PECR.
14. Roles and Responsibilities
14.1 The following roles and responsibilities apply to the management, implementation, and oversight of the TrustVerify Cookie Policy across all digital platforms.
14.2 The Data Protection Officer (DPO) is responsible for overseeing compliance with all applicable data protection and privacy laws relating to cookie use, reviewing and approving the Cookie Policy, and responding to user queries and requests.
14.3 The Marketing/Communications team is responsible for ensuring that all cookie notices, banners, and preference panels are clear, accessible, and compliant.
14.4 Senior Management is responsible for approving the Cookie Policy and ensuring adequate resources for its effective implementation and review.
15. Policy Review and Updates
15.1 This Cookie Policy is subject to regular review to ensure ongoing compliance with applicable data protection laws, regulatory requirements, and industry best practices.
15.2 The policy shall be reviewed at least annually by the DPO, Marketing/Communications, and Senior Management, or more frequently if required by changes in law, regulatory guidance, or identified risks.
16. Notification of Changes
16.1 TrustVerify is committed to maintaining transparency in relation to changes to cookie practices. This section sets out procedures and obligations for notifying users of any changes to this Cookie Policy.
16.2 Where material changes are made, users will be notified via direct email notification, in-app notifications, a prominent website banner, and the update date will be clearly displayed at the top of the Cookie Policy page.
17. Contact Information
17.1 For all queries, requests, or concerns relating to the use of cookies on TrustVerify's digital platforms, please contact the company's designated privacy contact or Data Protection Officer (DPO):
17.2 All cookie-related enquiries will be acknowledged within five (5) working days. A substantive response will be provided within one (1) month of receipt.